Report & Complaints
Effective 31 August 2026
Complaints email
For abuse, safety, copyright, or trademark concerns, email complaints@catchfol.io. General product help still goes to support@catchfol.io.
Report shared content in the app
On a public shared binder, use Report in the bottom bar to flag an inappropriate custom cover or other problems. Open a card in that binder and use Report card if a custom card image is the issue. Shared 3D cards also have a Report button.
Reports are stored for review and emailed to the complaints inbox when mail is configured. Please include enough detail for us to find the content.
What to include in an email
- the share URL (for example /b/… or /r/3d-card/…);
- what is wrong (cover, card image, copyright, harassment, spam);
- your contact email if you want a follow-up; and
- for rights holders, the work claimed and your authority to act.
Related
Copyright notice · Terms · Privacy.